Travel resources & policies

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Travel Insurance

Things can happen when you’re travelling that are out of your control, so insurance comes in handy. Considering the unpredictable nature, remote destinations and conditions encountered on many of our tours it is required to have travel medical insurance, and trip cancellation insurance is highly recommended.

Prices

All prices are in US Dollars and are subject to change without previous notice. Pricesare based on one person, in a double occupancy room, unless otherwise specified.

Itinerary

The itineraries are planned with great care, although, for operational reasons, it may be necessary to change the sequence of activities in the itinerary or the specified route, and though such cases are rare, in general the itinerary should be treated only as a basic guideline.

Airline tickets

The prices of tickets are subject to changes without previous notice until they have been issued. Prices do not include charges for payment by credit card. Flight schedules are subject to change by the airline companies up until the day of your flight. Some restrictions apply, including (but not limited to) the fact that lost tickets will not be reimbursed, and they are also subject to limitations by the airlines themselves, penalties and/or specific conditions regarding the agreed price.

Tours / programs

Cancellations and Reimbursements:

Notifications of cancellations and requests for reimbursements should be made in writing and include all pertinent information, and they will all receive immediate attention by LATIN ADVENTURES TOUR OPERATOR.

If a notification of cancellation is received until and including 35 days before the estimated date of arrival in South America, the full deposit made for the trip is reimbursed after discounting administrative costs. (*)

If a notification of cancellation is received 34-20 days before the estimated date of arrival in South America, the reimbursement is subject to a penalty of 30% of the total cost. (*)

No reimbursement will be made if the notification of cancellation is received 19 or less days before the estimated date of arrival in your destination in South America, or in the case of a no-show by passenger(s) or for cancellations made during the trip itself.

Some services may be interrupted or cancelled due to climate conditions, forces of nature, acts of God, riots, or other conditions beyond the control of the hotels, airlines, other operators, LATIN ADVENTURES TOUR OPERATOR or its associates. No reimbursements will be made as a result of such interruptions or cancellations beyond our control.

(*) NOTICE: Some tour providers have more rigorous cancellation policies. Therefore, these providers keep the right to impose a penalty on said reservations. Galapagos Islands (All inclusive programs and Cruises) reservations are subject to prior payment. No reimbursements, change of name or date may be applied. Land Tours in Galapagos required at least 20 days for 50% refund During the high season, our company reserves the right to change our cancellation policies, if our operators should apply further penalties apart from those stated above.

Transportation and services may be interrupted or cancelled due to climate conditions, forces of nature, civil unrest, strikes or other conditions beyond the control of LATIN ADVENTURES TOUR OPERATOR and its associates, the hotels, airlines, bus, railroad, boat, tour, cruise or other operators,. No reimbursements will be made as a result of such interruptions or cancellations beyond our control.

Galápagos Cruises cancellations:

  • Up to 60 days prior to departure, total amount paid will be refunded in full, except for $50 USD per person service charge.
  • 59-30 days prior to departure, 50% of the total tour rate will be forfeited. 30 days to the day of departure, the TOTAL tour rate is forfeited.

If cancellation is due to medical reasons of the passenger, a 50% refund will be made upon receipt of authentic medical documentation.

Other tours

We put a lot of effort in organizing the tour; therefore cancellations require 48 hours notice. If you wish to cancel giving more than 48 hours on direct tours, notice we will give a 50% refund. Any shorter notice cancellations will not be refunded.

The purchase and payment for these tours, means that of all the above clauses described in this contract are accepted by the passenger.

Hotel reservations are part of organized tours.

IMPORTANT!

LATIN ADVENTURES TOUR OPERATOR will not be liable for any illness, pregnancy or physical or mental incapacity, which may put in danger the health or integrity of any passengers or third parties during the execution of the contracted tour or that may imply any limitation or impediment for our company to provide such tourist services. Thus, our company will NOT recognise any claim or refund due to any such abovementioned conditions, including such cases where under normal conditions no such problem would arise. Furthermore, we request to be informed regarding any such limitation prior to the contracting of our services, in order to recommend services that will take into account any such existing impediments.

Travel contract: Please read these booking conditions carefully, by making a reservation with us you confirm that you have read and agreed to the following policies. If you make a booking after that, it means that you are accepting the terms of our conditions

Payments

All payments will be made in US dollars by one of the following means: bank to bank transfer to our bank account, Pay Pall, or credit card payments. Additional fees will be added for credit card payments (+ 6%), pay pall (+ 6%) and wire transfer (+ $40,00) at time of payment. Full payment must be received before the arrival of all passengers.

Payments options Pay now by PayPal if the amount is less than $2.500 (dollars) add 6%

Wire transfers

  • Code swift: PACIECEG 500
  • Bank: Pacifico
  • Agency: Centro
  • Country: Ecuador
  • City: Quito
  • Current Account: 0742328-4
  • Name: Latin Adventures D.J.G.E.U.R.L.

Pay Pal

For payment with credit cards through PayPal, please add a 6% surcharge to the total amount due to cover the Pay Pal Fees. For further information please go to:

http://www.latinadventures.ec/ and follow the Pay Pal Link at the bottom right hand side of the page. The e-mail address to be used for PayPal payments is

latinadventures.ec@gmail.com

Responsability

In all travel arrangements LATIN ADVENTURES TOUR OPERATOR acts on behalf of and to the order of our customers, organising on their behalf and naming the transport means, lodgings or other required tourist services, and we can thus not assume any responsibility for cases of accidents, losses, delays or interferences for reasons of forces of nature or other acts that do not involve our responsibility, especially regarding programs and schedules.

The passenger is subject to the General Conditions of each of the providers and its regulations.

If the way out before the trip the operator was forced by modifying to amend or cancel the program output, shall report immediately to passengers. In that case the operator it shall make alternative programs available to travelers.

Passenger’s decision will accept the modifications or provide for suspension travel, in this case will proceed to full refund of amounts paid to date in respect of travel services, without compensation of any kind.

If you need personal assistance please contact us to latinadventures.ec@gmail.com

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